**TERMS OF SERVICE

Third Coast Digital Group**

Last Updated:

Welcome to Third Coast Digital Group (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of:

Our website: https://thirdcoastdigitalgroup.com

Our landing pages, funnels, and forms

Our AI Appointment-Setting Agent

Automation systems, follow-up workflows, SMS/email communication

All related digital products, consulting services, subscriptions, and software tools (“Services”)

By using any part of our Site or Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use our Services. You may use our Services only for lawful purposes and in accordance with these Terms.

2. Description of Services

Third Coast Digital Group provides:

AI appointment-setting systems

Automated customer communication solutions

AI chat and voice agent setup

Lead nurturing workflows

Marketing automation consulting

Digital products, guides, and templates

We reserve the right to modify or discontinue any part of the Services at any time.

3. AI Output Disclaimer

Our Services include automation tools powered by artificial intelligence (“AI”).

You acknowledge that:

AI may generate inaccurate or incomplete responses.

You are responsible for reviewing all AI-generated content before using it.

We are not liable for errors resulting from AI output.

Use AI responsibly and at your own discretion.

4. SMS/Text Messaging Consent

By submitting any form with your phone number, you consent to receive text messages from Third Coast Digital Group, including:

Appointment reminders

Account updates

Service information

Value-based tips

Light promotional messages

Message frequency varies. Msg & data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for help.

Consent is not a condition of purchase.

5. Email Marketing Consent

By providing your email address, you consent to receive:

Automated emails

Appointment notifications

Marketing communications

Account updates

You can unsubscribe at any time using the link provided in each email.

6. Billing, Subscriptions & Refunds

6.1 Fees

Pricing for Services (setup fees, subscription plans, etc.) will be displayed during checkout or communicated in writing.

6.2 Refunds

Unless explicitly stated otherwise:

All digital products, setup fees, and services are non-refundable.

Subscription fees renew automatically until canceled.

Canceling a subscription stops future charges but does not refund previous payments.

6.3 Chargebacks

If you dispute a payment, we reserve the right to suspend or terminate your account.

7. Affiliate Disclosure

We may receive compensation for recommending certain tools, software, or services.
We only recommend products we personally believe in.

8. User Responsibilities

You agree not to:

Misuse or tamper with the Services

Interfere with system security

Use the AI for unlawful purposes

Attempt to reverse engineer our processes

Share access credentials with unauthorized users

9. Intellectual Property

All content, branding, training materials, workflows, and automation frameworks are owned by Third Coast Digital Group and protected by U.S. copyright law.
You may not reproduce, resell, or distribute them without written permission.

10. Third-Party Tools & Integrations

We use third-party services including, but not limited to:

Go High Level

Twilio/LC Phone

Google Workspace

Stripe

Analytics tools

These providers have their own terms you must follow.

11. Service Level Disclaimer

We do not guarantee:

100% system uptime

Lead conversion rates

Appointment volume

Automated system performance

Response times of external platforms (Twilio, GHL, etc.)

You acknowledge that outages can occur beyond our control.

12. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Site or Services.

Your sole remedy is to discontinue use of the Services.

13. Indemnification

You agree to indemnify and hold harmless Third Coast Digital Group from claims arising out of:

Your misuse of the Services

Your violation of these Terms

Your violation of any third-party rights

14. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law rules.

15. Contact

[email protected]
1840 Oak Industrial Dr NE #1030
Grand Rapids, MI 49505

Business Name:

Third Coast Digital Group

Email:

[email protected]

Phone:

(616) 209-8686

Address:

Third Coast Digital Group LLC 1840 Oak Industrial Dr NE #1030