PRIVACY POLICY

Third Coast Digital Group

Last Updated:

This Privacy Policy explains how Third Coast Digital Group (“we,” “our,” or “us”) collects, uses, and protects your information.

1. Information We Collect

We may collect:

Personal Information

Name

Phone number

Email

Business information

Lead form submissions

Automatically Collected Data

IP address

Device/browser information

Cookie data

Usage analytics

Communication Data

SMS reply history

Email interaction data

Appointment activity

2. How We Use Your Information

We use data to:

Provide AI and automation services

Deliver SMS/email reminders

Personalize communication

Improve system performance

Conduct marketing (with consent)

Manage your account

Maintain safety and system integrity

3. SMS/Text Messaging

By providing your number, you consent to receive text messages.

Message frequency varies

Msg & data rates may apply

Reply STOP to unsubscribe

Reply HELP for support

Consent not required to purchase

4. Cookie & Tracking Policy

We use cookies, pixels, and tracking technologies for:

Analytics

Advertising

Website functionality

Funnel optimization

Retargeting

Conversion tracking

Platforms may include:
Google Analytics, Facebook Pixel, TikTok Pixel, GHL tracking.

You may opt out via browser settings or third-party tools.

5. Sharing of Information

We may share your data with service providers solely for business operations:

CRM platforms (e.g., Go High Level)

SMS/Voice services (e.g., Twilio/LC Phone)

Payment processors (e.g., Stripe)

Analytics and tracking tools

We do not sell your personal data.

6. Data Retention

We retain data as long as necessary to:

Provide Services

Meet legal requirements

Resolve disputes

Support business operations

7. Your Rights

You may request:

Access to your data

Correction of inaccurate data

Deletion of your data

Opt-out of marketing communications

Email requests to [email protected]

8. GDPR/CCPA Notice (Applies Even if Not Required in Michigan)

Depending on your jurisdiction, you may have:

Right to know what data is collected

Right to request deletion

Right to restrict certain processing

Right to opt out of sale of data

Right to data portability

We comply to the best of our ability upon verified request.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18.

10. Security

We implement reasonable technical and administrative safeguards to protect your data.
However, no online system is 100% secure.

11. Updates to This Policy

We may update this Privacy Policy at any time. Revisions are posted with a new “Last Updated” date.

12. Contact

[email protected]
1840 Oak Industrial Dr NE #1030
Grand Rapids, MI 49505

Contact Us

For any questions or concerns regarding this Privacy Policy or to make a data request, please contact us:

Business Name:

Third Coast Digital Group

Email:

[email protected]

Phone:

(616) 209-8686

Address:

Third Coast Digital Group LLC 1840 Oak Industrial Dr NE #1030